SECTION 3: Required Permission

You must have:

• Manage WhatsApp account permission

SECTION 4: Add Credit Card (Step-by-Step)

1. Open WhatsApp Manager.
2. Go to Overview page.
3. Select your account.
4. Click the 3-dot menu.
5. Click Manage account settings.
6. Open Settings tab.
7. Click Payment settings.





8. In Billing & Payments, click Add payment method.
9. Follow instructions:
   • Add payment details.
   • Click Next.








10. Enter card details → Click Save.
11. Add business information → Click Save.
12. Go to account
13. The billing section displays the total outstanding balance associated with your account.

SECTION 5: After Adding Payment Method

• Credit card will be linked to your WhatsApp Business Account.
• You can view it in: Settings → Payment settings.

SECTION 6: How Charges Are Applied

• Charges are NOT applied immediately.
• Billing is based on:
  • Template message usage
  • Pricing category

SECTION 7: Important Restriction

Without adding a payment method, you cannot:

• Send template messages.
• Start business-initiated conversations.
• Use marketing, utility, or authentication messages.

Your account may remain:

• Restricted
• In test mode

SECTION 8: Common Issues

• Payment option not visible → setup not completed.
• Permission missing → cannot add card.
• Payment failed → messages may stop.

SECTION 9: Best Practices

• Add payment method before going live.
• Keep backup payment method.
• Monitor billing usage regularly.
• Verify business account.