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WAPTO Documentation

Understanding Meta Pricing Categories and Costs

Publish Your Meta App

Step 2 of 4

Move your app to production so tenants outside your developer team can connect via Embedded Signup.

  1. Complete app profile — app icon, privacy policy URL, category, and contact email in App Dashboard → App settings.
  2. Verify your business in Meta Business Manager (required before Tech Provider App Review).
  3. Submit App Review for Advanced Access on only these two permissions:
    • whatsapp_business_messaging
    • whatsapp_business_management
  4. Upload two screen recordings — (1) send a WhatsApp message from your app and show it received on a phone; (2) create a message template in your app or WhatsApp Manager.
  5. Use these descriptions in App Review:

    Messaging:

    WAPTO is a multi-tenant WhatsApp CRM. Business customers connect their WhatsApp Business Account and use our platform to reply to customers, send Meta-approved template messages, run broadcast campaigns, and automate responses. All messaging is initiated by the business or in response to an inbound customer message.

    Management:

    We onboard businesses via Meta Embedded Signup and manual Cloud API connection. The platform syncs message templates, phone numbers, WhatsApp Flows, and commerce catalog settings so each tenant can manage WhatsApp operations from a single dashboard.

  6. After approval, switch the app to Live mode in App Dashboard.

Note: whatsapp_business_manage_events is optional (Conversions API / Click-to-WhatsApp ad optimization only). Do not submit it for standard CRM or Tech Provider registration.